Privacy Policy

Ethnicity recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect, use, maintain and protect, and other offline sources in accordance with applicable privacy laws and regulations. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. is a property of Nexon Omniverse Limited, an Indian Company registered under the Companies Act, 1956 having its registered office at D-202,Synthofine Estate, Off Aarey Road, Behind Virwani Industrial Estate, Goregaon East, Mumbai - 400063.

In this privacy policy, we shall deal with -

1. Information Collection

1.1. Personal Identification Information:

- We may collect personal identification information from users in various ways, including but not limited to when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our website. Personal identification information may include, but is not limited to, name, email address, mailing address, phone number, and payment information (such as credit card, debit card, UPI, Net Banking details, etc).

We may further collect -

Contact Information - We might collect your Name, Email, Mobile Number, Phone Number, Street, City, State, Pin Code, Country and IP address.

Demographic Information- We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of our website. We might collect this as a part of the survey also. 

Other information- If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.  

1.2. Non-personal Identification Information:

- We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, type of computer or device, and technical information about users' means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

2. Information Use

We may use the information we collect from users for various purposes, including:

   - To personalize user experience.

   - To improve our Website.

   - To process transactions.

   - To send periodic emails.

   - To administer a contest, promotion, survey, or other Website feature.

3. Information Protection

- We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing Personal Information

- We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Protection of Minor rights

- The Platforms are not directed towards minors. We do not knowingly collect Personal Information from any User who is under 18 (Eighteen) years. If we are made aware that we have collected the Personal Information of a person below the age of 18 (Eighteen) years, we will take steps to delete the information within a reasonable time frame. If a parent or guardian becomes aware that his or her child has provided his/ her information on the Platforms without their consent, he or she shall contact us for the deletion of such information. In the event, where in contravention to the Privacy Policy and Terms, a person below the age of 18 (Eighteen) uses the services, we shall not be held liable or responsible for any damage or injury suffered by such person.

6. Security

- The security of your Personal Information is important to us. We have implemented physical and electronic security measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss.

- Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.

7. Email Opt-Out (

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email [Your Mail]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

8. Force Majeure

You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, technical glitches, breach of security and encryption, read with all the applicable governing laws of India.

9. Acceptance & Modifications to the Privacy Policy

By using this Website, you signify your acceptance to this Privacy Policy. We reserve the right to amend the policy without any prior intimation at any time and the same shall be updated on our website as and when any material changes are made to the policy. We encourage you to review the policy periodically to understand how your Personal Information is used. Your continued use of the Website following the posting of changes to the policy will be considered as deemed acceptance to those changes at all times.

10. Grievance Redressal

In case of any questions, grievance or complaints about this Privacy Policy, or the Platforms, you may contact our grievance officer on the below mentioned details:

Name: Satish Sonawane

Contact: 9429692401


11. Governing Law

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Severability

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.

13. Contacting Us
In case of any queries with regards to the terms of the policy or the practices of this site, or your dealings with this site, reach out to us at
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